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 Arrival
Arrival

Terms and conditions

Our various enchanting sites classified 3 and 4 stars are exclusively intended for adults who want to find a haven of peace, to relax in all tranquility. In order to guarantee you a pleasant stay as possible, here are some recommendations to follow: 

For the reservation of your holiday to be taken into account, we ask you to kindly register on our website www.dreamhouse-bandol.com ''online booking and online payment'' or via the various agency sites. A confirmation email will be sent to you in return. An invoice can be edited if you wish.

Once your booking is registered, it is strongly advised to send us an SMS at 0677565519 to warn us of your arrival. In return, we will send you a message with the address of your rental in Bandol and your customer card. 

At your reception, an ID will be requested and we will give you the keys to your rental while showing you your accommodation. We remain available throughout your stay to meet your expectations.

The tourist tax of €2 per adult and per night will be charged in addition to your arrival and the balance of your holiday if the entirety has not been debited beforehand.

If you want the cleaning to be done by the service housekeeper, please tell us when you arrive. In this case, the cleaning package will be casted (€200).

You will have the possibility to reserve, in addition, a privatization of our spa area with a massage or a beauty treatment. Do not hesitate to consult our website and our care card.

By your payment, you confirm your full and complete agreement with our terms and conditions which are available on our website. The agreement of these rules is mandatory to get the keys to your accommodation. 

Terms and conditions of stay

Because we consider you an exceptional customer, our priority is to offer you an unforgettable stay in our establishment. 

Your complete satisfaction and confidence are essential to us. Therefore, we kindly ask you to read our rules of procedure in order to best meet your expectations: 

All our rentals classified 3 and 4 stars can be reserved for the night, in the weekend, in short stay or by the week. Our rates are subject to change without notice, you can consult them directly from our website. 

The number of adults is 2 or 4 maximum depending on the accommodation chosen. Children are welcome. No extra person will be allowed in our rooms as a security measure. 

Arrival times: between 5Pm and 8Pm (send an SMS 1/2 hours before your arrival).

Departure times: between 08:00 and 11:00 (send an SMS the day before your departure).

In case of delay, we thank you kindly to notify us as soon as possible at 06.77.56.55.19. In case of unjustified absence or change of opinion, the accommodation will be re-rented immediately and will lose your rental without possibility of refund.

The property is non-smoking, thank you kindly to respect this instruction.

Pets are not allowed in our rooms as a measure of hygiene.

The property declines any responsibility in the event of loss or theft of personal belongings.

Thank you for respecting the tranquility of the place. The festive and noisy animations are not tolerated and we will invite all people who do not comply with our rules to leave our establishment immediately without financial compensation.